Thanks for visiting and shopping at Sana20.
If you are not entirely satisfied with your purchase, I am here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once I receive your item, I will inspect it and notify you that I have received it. If your return is approved, I will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Note: only item costs would be refunded. Shipping costs are nonrefundable.
Cancellations
If you want to cancel your order, please contact us.
• If the order has not been shipped yet, I will proceed to cancel it with a full refund.
• If the order has already been shipped, the Refund and Returns Policy will be applied.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to me, contact me.
