This Shipping Policy was last updated on 24/01/2023
Packing and processing
Every order is hand-packed by me with detail, care and love. Apart from your selected products, you will receive a personalized thank-you card and a free sticker (on orders above €7).
All Orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, I will contact you via email.
Shipping options
There are two kind of shipping options:
• Standard shipping:
It is the most economic shipping method. It DOES NOT include tracking number and your order may take longer to arrive.
Delivery Time (estimated):
- Spain: 3-7 business days
- Europe: 7-30 business days
- Worldwide: 2-5 months
Note: Once the order has been shipped, I have no information and it is not possible to make any kind of claim to the shipping company.
• Tracked shipping:
It is a 100% safe shipping with loss protection. You will have a tracking number for your order.
Delivery Time (estimated):
- Spain: 2-4 business days
- Europe: 3-30 business days
- Worldwide: 1-5 months
Note: With this shipping method, in case of loss or if any problem arises, we can search for a solution with the shipping company.
Please bear in mind that delivery delays can occasionally occur.
Shipping rates
Shipping charges for your orders will be calculated and displayed at checkout, depending on weight and destination. If your order contains products of different weights, the most expensive rate will be applied.
Standard shipping:
- Spain: € 2-3
- Europe: € 3-7
- Worldwide: € 4-11
Tracked shipping:
- Spain: € 5-7 (Free on orders +35€)
- Europe: € 8-12 (Free on orders +45€)
- Worldwide: € 9-15 (Free on orders +50€)
Customs, Duties and Taxes
Sana20 is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
Contact Us
If you have any questions about this Shipping Policy, you can contact me.